IT Business Management Product Line Specialist ServiceNow Kristen Bresch is the product line specialist for ServiceNow’s IT Business Management suite of products. With over 20 years’ experience in the project portfolio management field, Kristen has worked for a variety of PPM software companies and has advised, implemented and sold PPM solutions all over the world.
She has guided and experienced the evolution of many project management industry trends including, desktop and enterprise project management, on premise and web-based software offerings, platform solutions, waterfall project management methodologies and the introduction of project/portfolio agility. Working with a vast array of organisations has given Kristen a unique understanding of the challenges and opportunities companies are facing and how those transcend across industries globally.
Senior Product Expert, IT Business Management ServiceNow Experience/Expertise:
- Transformational leader with 25+ years of experience in various industries,
- Leader in IT strategy for the Portfolio and Project Management discipline
- Provided PPM discipline leadership to help drive IT Business Management to a $100M business
- Helped design and drive IT Business Management customer and product success programs
- Delivered focused product expertise to expand IT Business Management capabilities that are recognized by both Forrester and Gartner
- Certified CSM and ServiceNow’s PPM and System Administration