Karen Pope has 30 years’ experience in the financial services industry, spanning fraud, retail services and more recently product management and development. Karen has managed a range of product portfolios including cards, payments and deposits and is currently Product Manager, Digital at Heritage Bank.
As Product Manager, Digital, Karen is responsible for the growth and development of Heritage’s digital banking strategy; including platforms and payment improvements through electronic channels. Karen is currently involved in several major digital banking transformation projects including the implementation of New Payments Platform and The Pays at Heritage Bank.